xRM 
xRM is a term used to frame the concept that CRM (Customer Relationship Management) software is in fact software to manage ANY type of relationship - hence the term "x" Relationship Management.
The "x" might be student relationship management, or job applicants, or doctors. But it can also apply to "things" - corporate facilities or assets, building applications, rental properties - or anything.
Axem has been delivering xRM for more than 10 years - for smaller banks, not for profit organisations, telecom companies etc as xRM is CRM with additional customised to meet a specific need.