Microsoft CRM Info

We hope that videos here will give you an understanding of things possible with Microsoft CRM. Some show out of the box functionality, while in others there has been some customisation (look for the "Some Customisation" tag).

Where videos have been altered for brevity and suitability for end users - we have provided a link to an authors original video.

1 - Dynamics 365 has a consistent menu structure and appearance - video

It looks the same, and you don't have to between applications - all are available from the menu

This is a very short video which is making the point that you do not have to "switch" between applications - the Dynamics 365 funcitonality is all available from the one screen, and all functions operate in a similar manner so it is intuitive.

Monday, 10 October 2016/
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2 - Look at Dynamics 365 software on PCs - the user experience - video

Showing Dynamics 365 on a PC and how you go from sales to manufacturing to inventory to collecting cash - 3 mins

This video shows the PC - but the NEXT video shows exactly the same thing on mobile phones.

Dynamics 365 empowers peopel to act.

Monday, 10 October 2016/
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3 Dynamics 365 on Android, iPhone Windows phones - video

You don't need to be at your desk to work - you can work from your mobile phone if moving around - 40 seconds

We are really trying to give people the tools to do things easily and understand what is happening.

Giving people the tools to do what they need to do, and when they want to do it.

Monday, 10 October 2016/
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4 Working a scenario which accesses the functions from phone and desktop - video

Dynamcis 365 empowering staff to get the job done where ever they are, on phone, tablet, PC - 7.5 mins

Monday, 17 October 2016/
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5 Artificial Intelligence and Relationship Insights demonstration in Dynamics 365

Artificial intelligence is starting to be able to sift through, and show relevant information depending what you are doing.

Artificial intelligence is starting to be able to sift through all the data and make it easy to understand, prioritise and action.

It helps visualise what is happening and what business activity you should be happening.

Monday, 17 October 2016/
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